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CREATE YOUR OWN
Send us a drawing. We’ll make it real.
A sketch on paper, a photograph of something you
saw, a piece you inherited and want remade. Our Jaipur workshop will look at it, tell you
honestly whether we can do it, and quote you a price before you
commit to anything.
Five steps, no surprises
What we can and can’t make
Most custom orders go wrong because nobody said no early enough. So here it is upfront.
We can make
- Silver or gold, whichever suits the piece and your budget
- Set with diamonds, natural gemstones, or no stone at all
- Rings, earrings, pendants, chains, bracelets, mangalsutra
- Any of our designs in a different stone, metal or size
- Engraving — names, dates, handwriting, short lines
- An old or inherited piece, remade to fit you
- Your own sketch, however rough it looks
We can’t make
- Anything faster than two weeks from design approval
- Repairs or resizing of jewellery we didn’t make
- Watches, or anything that isn’t jewellery
- A design we can’t source the stone for — we’ll tell you early
- Changes once the piece is at the bench
Tell us what you have in mind
This isn’t an order. It’s the start of a conversation, and there’s no charge until you’ve seen a price and said yes.
A phone photo of a paper sketch is completely fine
Metal and stone drive most of the cost. Telling us early means we design to your budget instead of quoting something you’d have to turn down.
We need two to three weeks after you approve the design.
No payment now. We’ll be in touch within 48 hours.
Prefer to just talk? Message us on WhatsApp · Mon–Sat, 10am–6pm
Custom pieces cannot be returned
We’d rather tell you now than after you’ve paid. A custom piece is made only for you, to a design you personally approved, so we cannot resell it or take it back.
- No returns, no refunds. Once you approve the design and pay the advance, the order is final.
- Ring size is the only exception. If the size is wrong we’ll resize it once, free, within 7 days of delivery.
- Nothing else can be exchanged — not the stone, the metal, the design or the engraving.
- Take your time approving. We’ll send you the design and answer every question before a single rupee is spent at the bench. We’d rather wait a week than have you unsure.
- If we get it wrong, we fix it. If the piece doesn’t match the design you approved, that’s on us and we’ll remake it.
Pieces that started as drawings
Before you send it
What does it cost?
Every piece is quoted individually, because no two take the same work. Metal is the biggest factor — gold costs considerably more than silver for the same design. After that: the stone and its size, how much hand-setting the design needs, and whether we need a new mould. Your quote will break all of it down so you can see what you’re paying for and adjust if you want to bring it down.
What if I don’t like the quote?
Then you don’t pay anything and nothing happens. The quote is free and carries no obligation. If it’s over what you had in mind, tell us — usually we can change the metal weight or the stone and get closer.
Can I change the design after paying the advance?
Small changes before work begins, yes. Once the piece is at the bench, a change means starting again, and the advance covers material we’ve already committed. So take your time at the approval stage.
Will it be hallmarked?
Yes. Every custom piece goes through the same hallmarking as our catalogue and comes back with its own HUID, which you can verify yourself in the BIS Care app. Custom does not mean uncertified.
I only have a photograph of something I saw. Is that enough?
Usually yes. Send it and we’ll tell you what’s possible. Where a reference is very close to another brand’s distinctive design, we’ll take the idea and make you something related rather than an exact copy — it protects you as much as us, and the piece ends up more yours.
What happens to my drawing?
It stays yours. We use it only to make your piece, we don’t add your design to our catalogue, and we don’t publish photographs of a custom piece without asking you first.